• Brooklyn, NY 10036, United States
  • Mon – Fri: 8:30 am – 5:00 pm, Sat – Sun: Closed
1-800-123-1234
Click here
Make an Inquiry

Ready to take the next step?

Fill out this simple form and we’ll call you right back.
I"M INQUIRING FOR
Make an Enquiry

Privacy Policy

Effective Date: Jan, 2025

 

Preferred Care Haven LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, and related communications.

1. What Information We Collect

We may collect personal information that you provide to us directly, such as when you:

  • Fill out enquiry, contact, or application forms (name, address, phone, email, health needs, etc.).

  • Apply for care or employment.

  • Use our services or request services.

We may also collect information automatically, such as:

  • Website usage data (IP address, browser type, pages viewed, time spent).

  • Cookies and similar technologies for analytics and improving user experience.

2. How We Use Your Information

We use your information to:

  • Provide you the services you request (home care, personal care plans, follow-up).

  • Process enquiries, applications, referrals, and scheduling.

  • Communicate with you (email, phone, SMS) about your account, our services, changes to our policies, etc.

  • Improve our website, services, content, and user experience.

  • For administrative, billing, and record-keeping purposes.

  • To comply with legal obligations.

3. Who We Share Information With

We may share your personal information with:

  • Our staff and contractors who need the data to deliver care or services.

  • Healthcare providers, insurers, or others as needed for care coordination.

  • Third-party service providers (e.g. payment processors, IT service providers, analytics).

  • Legal or regulatory authorities if required by law.

  • With your consent, or as otherwise described in this policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Recognize your device and preferences.

  • Collect analytics to understand and improve how the site is used.

  • Provide targeted content, if applicable.

You may manage or disable cookies via browser settings; note that disabling some cookies may impact functionality or your experience.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. But no method of transmission or storage over the Internet is 100% secure. We cannot guarantee absolute security. However, we will  never transfer, sell or share your personal data collected on our website with third parties outside the team providing required services.

6. Data Retention

We retain personal information only as long as necessary for the purposes we collected it, or as required by law. Afterward, data is securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or update your personal information.

  • Request deletion of your information.

  • Opt out of certain communications.

  • Restrict processing of your data.

  • Receive a copy of your data in a portable format.

If you wish to exercise any of these rights, contact us using the details below.

8. Children’s Information

We do not knowingly collect personal information from children under [16 / 13 – whichever applies by law]. If you believe we have such data, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on our website and update the “Effective Date.” Continued use after changes implies your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or want to make a request regarding your data, please contact:

Preferred Care Haven LLC
Address: [Insert Address]
Phone: [Insert Phone]
Email: info@preferredcarehaven.com